Effective Date: 21 July 2025
At Border Tech Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
In the course of providing IT and technology services, we may collect and store certain personal and sensitive information that you provide to us, including but not limited to:
We use the information you provide to deliver, manage, and support the services you have requested. This includes remote support, systems maintenance, user authentication, and account recovery, as needed.
All personal and sensitive data collected is stored within Australia and is encrypted using industry best practices to protect against unauthorized access, disclosure, alteration, or destruction.
Remote access to your computers, phones, servers, and other devices is only performed on an as-needed basis for troubleshooting, maintenance, or updates. All remote connection sessions are:
You have the right to request access to the personal information we hold about you, and to request corrections if necessary. Please contact us using the details below.
We do not sell, rent, or trade your personal information. We may disclose your data to third parties only where required by law, or where it is necessary to deliver the requested services (e.g., cloud service providers based in Australia, under strict privacy agreements).
We retain your information only for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements.
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions or concerns regarding this Privacy Policy, or if you would like to request access to your records, please contact us at:
Border Tech Solutions